mia

Your studio's Instagram DMs, answered.

Mia replies to customers' Instagram Direct Messages for beauty studios and small businesses. She answers questions about services, prices, availability and policies from the details you give her, shares your booking link when someone is ready, and steps back the moment you reply yourself.

Anything sensitive, like a complaint, a medical question or a refund, goes straight to you, and every morning you get an email summarizing the day's conversations.

How it works

  1. We set Mia up for your businessYour services, prices, hours, policies and tone, so she answers the way you would.
  2. You connect your InstagramOpen your private connect link and choose Continue with Instagram. Mia only gets access to read and reply to your Direct Messages.
  3. Mia answers your DMsReply to any customer yourself and she leaves that conversation to you. Disconnect any time from Instagram's settings.

Get started

Mia is currently available by invitation. If you've received a connect link, open it to connect your business's Instagram.

Already connected and want to stop? Remove Mia under Instagram Settings > Website permissions > Apps and websites.